Mick's Motors

1. Introduction

Mick's Motors ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

When you submit an enquiry or contact us, we may collect:

Name
Email address
Phone number
Any other information you choose to provide in your message

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and requests
Provide you with information about vehicles you've expressed interest in
Improve our website and services
Send you marketing communications (only with your consent)
Comply with legal obligations

4. Legal Basis for Processing

We process your personal data on the following legal bases:

Consent: When you submit an enquiry form, you consent to us processing your data to respond to your enquiry.
Legitimate Interests: We may process data for our legitimate business interests, such as improving our services.
Legal Obligation: We may process data to comply with legal requirements.

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, typically:

Enquiry data: 3 years from last contact
Customer transaction data: 7 years (for legal/tax purposes)

6. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to processing of your data
Request restriction of processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies

We use cookies to improve your experience on our website. Please see our Cookie Policy for more information.

8. Third-Party Services

We may use third-party services that collect information about you, including:

Google Analytics (website analytics)
Mailjet (email delivery)

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@micksmotors.com
Phone: 01234 567890
Address: 123 Motor Street, Cartown, CT1 2AB

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been processed unlawfully.